Shipping

We can ship to virtually any address in the world. Order cut-off time
for same-day shipment is 2:00PM MST M-F. Note that there are
restrictions on some products, and some products cannot be shipped to
international destinations.

When you place an order, we will estimate shipping and delivery dates
for you based on the availability of your items and the shipping
options you choose. Depending on the shipping provider you choose,
shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are
weight-based. The weight of any such item can be found on its detail
page. To reflect the policies of the shipping companies we use, all
weights will be rounded up to the next full pound.

Returns Policy

You may return most new, unopened items within 30 days of delivery
for a full refund. We'll also pay the return shipping costs if the
return is a result of our error (you received an incorrect or defective
item, etc.).

You should expect to receive your refund within 2 weeks of giving
your package to the return shipper, however, in many cases you will
receive a refund more quickly. This time period includes the transit
time for us to receive your return from the shipper (5 to 10 business
days), the time it takes us to process your return once we receive it (3
to 5 business days), and the time it takes your bank to process our
refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the
order using the 'Complete Orders' link under the My Account menu and
click the Return Item(s) button. We'll notify you via e-mail of your
refund once we've received and processed the returned item.